Terms and Conditions

Effective date: October 4, 2026

These terms apply to your use of trainingcompliance.ca (the “site”) and to the courses and other products you buy or use on it. The site is owned and operated by Training Compliance Canada, based in Calgary, Alberta (“we”, “us”). By using the site, creating an account or buying a course, you agree to these terms, our Privacy Policy, our Refund Policy and our Training Disclaimer.

Training disclaimer

Our courses are general education. They don’t replace site-specific training, hands-on practical evaluation by a competent person, the manufacturer’s instructions or an employer’s authorization. A certificate shows completion of an online course, not a licence or proof of competency. Summaries of laws and standards are for training purposes only and aren’t legal advice. Employers remain responsible for meeting their occupational health and safety obligations. Please read the full Training Disclaimer.

Accounts

• You must give us accurate information and keep it up to date.
• Each account and course seat is for one person. Don’t share your login, and don’t let anyone else take a course or a knowledge check for you.
• You are responsible for keeping your password secure and for activity on your account.
• We may suspend or close an account that is used in breach of these terms.

Courses and access

When you buy a course, you get a personal, non-transferable right to access it for your own training. Courses can be updated from time to time to keep them accurate. If we ever stop offering a course, we’ll give enrolled learners reasonable notice so they can finish it and download their certificate.

Team seats

If you buy seats for other people, you confirm that you have their permission to give us their names and email addresses so we can create their accounts. You’ll be able to see each learner’s enrolment and completion status. To move an unused seat to someone else, contact us.

Prices and payment

Prices are in Canadian dollars. Applicable taxes are added at checkout. Payments are processed by our payment providers, WooPayments and PayPal; we don’t store your full card number. We may change prices at any time, but a change won’t affect an order you have already placed. If we cancel an order after taking payment, we’ll refund the full amount.

Refunds

Refunds are handled under our Refund Policy.

Intellectual property

Our courses, text, graphics, interactive activities and templates belong to Training Compliance Canada or are used under licence. You may use them for your own training. Templates included with a course may be printed, filled in and adapted for use within your own organization. You may not copy, resell, share or publish our course content, or use it to build a competing course, without our written permission. Photos from other sources are credited and remain subject to their own licences.

Acceptable use

Don’t use the site to break the law, interfere with its security or operation, collect other people’s information, or copy content using automated tools.

Limitation of liability

We provide the site and our courses on an “as is” basis. To the extent the law allows:

• We aren’t liable for indirect, incidental, special or consequential losses, or for loss of profits, data or business.
• We aren’t liable for injuries, damage or losses that result from operating equipment, from workplace decisions, or from relying on our courses, templates or certificates instead of the training, evaluation and authorization described in our Training Disclaimer.
• Our total liability for any claim related to a course is limited to the amount you paid for that course.

Nothing in these terms limits liability that can’t be limited by law.

Indemnity

To the extent the law allows, you agree to cover any claims, losses and reasonable legal costs that arise from your breach of these terms or your misuse of the site or our courses.

Consumer protection law

If consumer protection laws in your province or territory give you rights that can’t be excluded, these terms don’t limit those rights, and the mandatory provisions of those laws apply where they conflict with these terms.

Governing law

These terms are governed by the laws of Alberta and the federal laws of Canada that apply there. Any dispute will be heard in the courts of Alberta, unless the law where you live gives you the right to bring it elsewhere.

Severability

If any part of these terms is found to be invalid, the rest stays in effect.

Changes

We may update these terms from time to time. We’ll post the new version on this page with a new effective date. Changes don’t apply to orders placed before the change.

Contact

Email support@trainingcompliance.ca or use our contact form.